At Dexia, there are common values (respect, ambition, passion) as a way of uniting members of staff around a common purpose. Dexia worked on defining behavioral models for each value.
- Respect
• People are the heart of our project: our clients, our people, our shareholders, the communities in which we operate deserve respect and a long-term commitment.
• Our differences make us richer and we put diversity at the very heart of our project, towards our clients, our people and our commitments.
• We demonstrate integrity and behave in accordance with Dexia’s professional, ethical and legal framework.
• We stand by our decisions or actions and take responsibility for them.
• We earn customer loyalty and respect through long-term commitment to customer satisfaction.-
- Ambition
• We are entrepreneurs who work continuously to improve our financial, environmental and social performance. To achieve this, we set ourselves ambi-tious goals in terms of growth and the creation of value.
• The quest for excellence is our driving force. We go the extra mile, enabling us to provide our customers with first-class products and services.
• We innovate constantly, ceaselessly questioning the status quo. In everything we accomplish, we always endeavor to apply the most demand-ing standards and to attain a higher standard of quality.
• We dare to dream.-
- Passion
• We are passionate ambassadors when we represent Dexia to the outside world.
• We pursue our ambitions with enthusiasm and commitment.
• We do not hesitate to invent and undertake the transformations necessary to the achievement of our ambitions.
• We celebrate success.